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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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Student Aid Administration

The Department of Education manages Federal student aid grant and loan programs that award over $100 billion to more thany 10 million students and parents each year. These activities involve daily interactions with over 6,100 schools, approximately 3,200 lenders, 35 guaranty agencies, and dozens of accrediting agencies.

Rating

What This Rating Means

PERFORMING
Adequate

This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
  • The Department has made substantial progress in improving management, including removing the student aid programs from the Government Accountability Office's high-risk list and receiving five consecutive unqualified audit opinions. Additional improvements are being implemented in the use of management data to reduce risk and to target investment.
  • The Department has made meaningful progress in developing a unit cost framework to provide valuable information to managers. The activity based costing model was also used to develop efficiency targets for the FY 2005 - 2010 Federal Student Aid Strategic Plan and was incorporated into the FY 2008 budget justification from Federal Student Aid.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Using performance data to inform decision-making, including the development of a more comprehensive approach to eliminating program fraud and error.
  • Implementing a new data strategy that yields more timely and accurate financial and program data.
  • Completing development of a unit-cost framework and meaningful efficiency improvement targets.

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