The White House Forum on Modernizing Government was a unique opportunity to draw on the experience and wisdom of some of the country's top CEOs and workers. The lessons in management and adaptation they had to share are particularly important at a time when technology can dramatically improve customer (or citizen) service and streamline operations if used effectively -- can frankly cause an expensive mess if not.
In case you missed it, here is the video of the opening session with the President, as well as links to the video of the five breakout sessions and the closing session. We also posted a sort of viewing guide to various videos for those who really want to dive deep.
And of course since the forum was about generating ideas and practices applicable to good government, we want to share our initial write-up of some of the best we heard and get even more input from the public (more to come on that next week):
Ideas from the Forum on Modernizing Government