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Here's What's Being Done to Make HealthCare.gov Better

Summary: 
President Obama says that HealthCare.gov, the website that’s supposed to make it easy to apply for and purchase health insurance is not working the way it should for everybody, and explains what is being done to fix the site.
President Barack Obama delivers remarks on the Affordable Care Act during a statement in the Rose Garden

President Barack Obama delivers remarks on the Affordable Care Act during a statement in the Rose Garden of the White House, Oct. 21, 2013. (Official White House Photo by Pete Souza)

On October 1, HealthCare.gov opened for business, offering Americans a new way to compare health insurance plans and enroll in coverage. Nearly 20 million people have visited the site, and Americans all over the country are signing up for affordable, high-quality health insurance.

But, as President Obama explained today, the web site hasn’t worked as well as it’s supposed to.

"The problem has been that the website that’s supposed to make it easy to apply for and purchase the insurance is not working the way it should for everybody. And there’s no sugarcoating it. The website has been too slow, people have been getting stuck during the application process," he said. "And there’s no excuse for the problems, and these problems are getting fixed."

President Obama also reminded Americans that while HealthCare.gov will ultimately be the easiest way to buy insurance through the marketplaces, it isn’t the only way to apply and enroll.

"Even as we redouble our efforts to get the site working as well as it’s supposed to," he said, "we’re also redoubling our efforts to make sure you can still buy the same quality, affordable insurance plans the old-fashioned way – offline, either over the phone or in person.”

Check out the graphic below to learn more about what’s being done to make HealthCare.gov better and how you can sign up to get covered in other ways.