This week, the Office of Management and Budget (OMB), the National Security Council (NSC), and other Federal agencies brought together government leaders from around the world to discuss delivering accessible digital customer experience to the public. The conversation touched on the critical nature of effectively delivering digital services.

“The U.S. is the model for the responsible use of AI and we are committed to following the same rules and guidelines that we are encouraging others to adopt at home and abroad,” said Nani Coloretti, Deputy Director, Office of Management and Budget. “By working closely with our partners around the world, and leveraging our shared learnings, we will deliver better, more equitable government services together.”

“In the past 3 years, the Biden-Harris Administration has made tangible progress in advancing the delivery of excellent, equitable, and secure Federal services and customer experience,” said Jason Miller, Deputy Director Management, Office of Management and Budget. “By convening a gathering of digital government leaders from around the globe, we learn from one another, accelerate our collective progress, and build lasting partnerships to help us all on this journey to serve the people we care so much about.”

“In an era defined by rapid technological change, forming strategic digital partnerships across the globe is paramount,” said Clare Martorana, Federal Chief Information Officer. “When we bring the brightest minds in digital transformation from around the world together, we solve complex challenges as a global community, allowing us to move faster in delivering results. Today’s dialogue is not just about strengthening our own capabilities – it’s about using the power of technology to benefit people everywhere. This is why this inaugural gathering at the White House of the global leaders writing modern tech policy, advancing delivery, and scaling shared services is so vital – it signals our commitment to innovation that uplifts us all.”

“It was great to share the Biden-Harris administration’s approach to AI with so many accomplished digital leaders from around the globe, and to hear from them about their own activities,” said Ben Buchanan, White House Special Advisor for Artificial Intelligence. “We look forward to continued international collaboration on AI.” 

“This week at the White House, we witnessed the global commitment to improving access to government services through technology and design,” said Mina Hsiang, Administrator of the U.S. Digital Service. “It was an inspiring day, and we look forward to continuing this important and impactful work.”

“Transformation Technology Services (TTS) shows agencies what is possible with government technology and it provides a variety of technology services as well as best practices to the government. By working together on shared initiatives, agencies can pool their resources and expertise to develop innovative solutions that address complex challenges more effectively than any single agency could achieve alone,” said Ann Lewis, Technology Transformation Services Director, General Services Administration.

Federal officials affirmed their commitment to engage with technology experts to digitally transform and modernize the way government delivers services and experiences, building upon OMB’s Delivering a Digital-First Public Experience guidance. OMB will continue to drive progress on delivering a simple, seamless, and secure digital government experience.


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